|
Procedures for Guests with Disabilities
Ride Admission Policy and Special Access Entrances
Carowinds Ride Admission Policy and Special Access Entrances are designed to help you safely experience our facilities. Rides with Special Access designations will make boarding easier. If you require use of a Special Access Entrance to enter a ride, please visit Guest Relations to obtain a Rides Admission List and Rider Safety Guide. However, not everyone can safely enjoy every ride with a Special Access Entrance. Please refer to your individual Ride Admission Policy list for rides that will safely accommodate you.
In an effort to be fair to all our guests, guests with restricted mobility may enter via our special access entrance after their party waits in line. Guests may rest in a comfortable spot until the boarding time arrives and then enter the ride via the Special Access Entrance. This service is for a Guest with a Disability and one riding companion. The following guidelines will be of assistance when using Special Access Entrances:
- Only one riding companion may enter through the Special Access Entrance with you. Other members of your party are asked to enter the ride in the standard manner through the line. Special Access Entrances are intended to accommodate wheelchairs and those guests with mobility restrictions and not to bypass others waiting in line.
- If you wish to ride together: Once your party is ready to board, you may enter through the Special Access Entrance. Those members of the party who waited in line should advise the ride hosts that you will be joining them.
- While waiting on your boarding time to arrive, you may rest in a comfortable location or enjoy other attractions in the area.
- Ride Operators will tell you how to board each ride. Carowinds personnel are not trained nor permitted to transfer guests from a wheelchair to ride unit. You should plan your visit with someone who can physically help you when necessary.
|
