Media Center
This section of our website is tailored for media professionals. Carowinds is enthusiastic about collaborating with members from traditional media and digital content creators, including social media influencers.
Please contact the public relations department for general media inquiries, b-roll footage and high-resolution image requests.
Media Inquiries
For media inquiries, please contact Carowinds' public relations department at publicrelations@carowinds.com.
Advertising
For advertising inquiries, please contact Zimmerman Advertising at cedarfairmedia@zadv.com.
General Inquiries or Guest Services
If you have general inquiries or need assistance with guest services, please contact us via our Contact Us page.
Media personnel, including those handling videography and photography, must always be accompanied by a Carowinds representative. Prior arrangements through the communications department are necessary to ensure the availability of our staff.
• In accordance with Carowinds’ rules and regulations, “using cameras or recording devices where signs or announcements prohibit their use” and “entering into areas of the Park that are considered restricted or behind-the-scenes as determined by Carowinds management” is prohibited, and “video, still photo cameras as well as any other loose objects are not allowed on attractions.”
• Unauthorized point-of-view (POV) videography is prohibited. This encompasses GoPros, regardless of the securing device, sunglass-integrated cameras, and other compact camera devices. While requests for POV footage can be submitted, permission will only be granted to select qualified projects. Pre-recorded footage can be accessed in Carowinds’ media kits.
• Commercial use is permitted through the Marketing Department. Before use on any ride or attraction, Operations, Maintenance, and Safety will inspect and approve the camera rigging. Each camera device must be securely attached to the ride vehicle or its designated mounting bracket using at least two methods: bolts/fasteners, clamps, zip ties, duct tape, or a suction-style mount specifically designed for the camera.
• Unsolicited photographing or video recording that disrupts a guest’s experience or interferes with park operations is not permitted.
• While on an attraction the photographed guest(s) are to be participating in a way that is prescribed by the attraction manufacturer.
• During SCarowinds, photography or filming inside mazes or scare zones is strictly forbidden. Violations may lead to park eviction.
• Interviews with guests, associates, or vendors require prior coordination with the Carowinds' communications department.
• Unauthorized filming crews and extensive filming equipment, including tripods and external lights, require explicit permission for usage within the park.
Drone Policy: All drones (Unmanned Aerial Systems) are prohibited at (in) all Cedar Fair parks, including Carowinds. Any unauthorized drone(s) observed over Carowinds will be reported to the FAA and local law enforcement, regardless of its point of origin or operation. Drones may pose a potential safety risk and violate Federal Aviation Administration guidelines.